Boxman Global is proud to announce the opening of our new branch in India.
+971 4 521 6555 we@boxmanglobal.com

Boxman Global Logistics Private Limited

Office 604, CBD 61 Four, Sector 15, CBD Belapur
Navi Mumbai, Maharashtra 400614, India
Tel: +91 22 4578 2850
Email: we.india@boxmanglobal.com

India Jurisdiction Notice: These Terms & Conditions apply specifically to services rendered in India and are governed by the laws of India, including the Indian Contract Act 1872, the Carriage of Goods Act, the Customs Act 1962, and applicable DGFT/CBIC regulations. All amounts are in Indian Rupees (INR) unless otherwise specified.
Government of India — GST Notice: As per Government of India rules, 18% GST is applicable on Air Freight and 5% GST is applicable on Sea Freight for export shipments. These GST charges will be levied in addition to the freight charges quoted and will reflect on the tax invoice as per applicable CGST/IGST regulations

Air Freight

AIR
  • Rates are quoted based on volumetric (dimensional) or actual weight, whichever is higher.
    Volumetric weight = (L × W × H in cm) ÷ 6,000 × number of packages.
  • All regulatory approvals including duty exemptions, DGFT licences, and EPC certificates, if applicable, must be provided prior to arrival to avoid Airport storage charges.
  • The above charges include Airfreight, Fuel and Security, origin and destination clearance, and delivery. They exclude packing charges, customs duties, taxes, Bill of Entry (BOE), DGFT/MCA document attestation, inspection, and storage if applicable
  • Document attestation and regulatory linking are the Importer's responsibility and must be completed in a timely manner to avoid penalties under Indian Customs and DGFT regulations.
  • Boxman reserves the right to hold the shipment in case of non-payment of dues, shipping charges, customs duties, demurrage, etc.
  • Airport cargo terminal bookings are subject to storage and no-show charges if the allocated collection time slot is not utilised due to the consignee's inability to accept delivery within the prescribed time.
  • Exchange rate will be based on the date of landing and referenced to XE.COM or the RBI reference rate, whichever is applicable.
  • Customs duty and taxes are on the consignee's account unless otherwise specified and are subject to CBIC/Indian Customs regulations. If customs duty is applicable, an additional admin charge of min ₹500 or 2.5% of the customs duty (whichever is higher) will be charged
  • The above estimate excludes equipment and labour charges for loading and offloading at origin and destination. If required, all such charges are additional to the shipper/consignee account unless otherwise specified
  • Rates and charges do not include insurance. Insurance is available on request at an additional premium as per Indian insurance regulations
  • Rates are based on consolidation or general cargo rates and exclude Perishables, Valuables, Out sized Cargo, and Live Species
  • Any claims for loss, damage or delay should be submitted directly with the airline. Boxman will assist in the claim procedures. Boxman invoices must not be held against any claim for loss, damage or delay.
  • Final chargeable weight will be as per the airline chargeable weight, whichever is higher between actual and volumetric weight
  • An original and detailed commercial invoice and packing list as specified by Indian Customs / CBIC must be provided. If the commercial invoice is not original, a deposit of ₹10,000 will be held against your account, refundable upon submission of the original invoice within 7 days of shipment arrival.
  • If Boxman Global Logistics Private Limited ("Boxman") is required to pay any taxes, duties, levies, penalties, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts including applicable GST

Express Freight

EXPRESS
  • Validity: This is a one-time spot rate valid for a single airwaybill. Rate quoted is based on details provided at the time of quote and will not be applicable for DG, Perishable, or any other prohibited/restricted commodities under DGFT/Indian Customs regulations
  • Chargeable Weight: Actual weight OR Volumetric weight, whichever is higher. Volumetric weight = Length (cm) × Width (cm) × Height (cm) ÷ 5,000 × number of packages. All shipments will be re-weighed and re-measured upon reaching the carrier's/Boxman facility and charged per the correct chargeable weight.
  • Exclusions: The above price does not include Customs Duties, GST, IGST, document attestation charges, Legalization, Admin, Bill of Entry (BOE), IEC/Export Declaration charges, Address Correction, Additional Handling, Remote Area PUD, or any other surcharges at origin or destination, if applicable
  • Stackable: Rates are applicable for stackable boxes or pallets only. Non-stackable pallets or boxes will be subject to an additional cost per piece, if applicable
  • Shipment Insurance: Optional and available upon request at an additional cost as per applicable Indian insurance norms
  • Conditions of Carriage: All other conditions are as stated in the Carrier Airwaybill, Carrier & Boxman Terms & Conditions, and applicable Indian regulations
  • If Boxman Global Logistics Private Limited ("Boxman") is required to pay any taxes, duties, levies, penalties, GST, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts

Road Freight

ROAD
  • Rates are quoted based on volumetric (dimensional) or actual weight, whichever is higher.
    Volumetric weight = Length (cm) × Width (cm) × Height (cm) ÷ 5,000 × number of packages.
  • All regulatory approvals including duty exemptions, DGFT licences, and E-Way Bill compliance, if applicable, must be provided prior to despatch to avoid storage charges
  • The above charges include Freight, Fuel, and Security, origin and destination clearance, and delivery. They exclude packing charges, customs duties, GST, IGST, BOE, document attestation, inspection, and storage if applicable
  • E-Way Bill and document compliance are the consignee's/shipper's responsibility and must be ensured timely to avoid penalties under the CGST Act and Indian motor vehicle regulations.
  • Boxman reserves the right to hold the shipment in case of non-payment of dues, shipping charges, customs duties, demurrages, etc
  • Cargo terminal and warehouse bookings are subject to storage and no-show charges if the allocated collection time slot is not utilised by the consignee within the prescribed time
  • Exchange rate will be based on the date of loading/landing and referenced to XE.COM or the RBI reference rate, whichever is applicable
  • Customs duty and taxes are on the consignee's account unless otherwise specified. If customs duty is applicable, an additional admin charge of min ₹500 or 2.5% of the customs duty (whichever is higher) will be charged.
  • Equipment and labour charges for loading and offloading at origin and destination are excluded. Such charges are additional to the shipper/consignee account unless otherwise specified
  • Rates and charges do not include insurance. Insurance is available on request at an additional premium as per Indian insurance regulations
  • Rates are based on consolidation or general cargo rates and exclude Perishables, Valuables, Out sized Cargo, and Live Species
  • Any claims for loss, damage or delay should be submitted directly with the carrier or insurer. Boxman will assist in the claim procedures. Boxman invoices must not be held against any claim
  • Final chargeable weight will be the higher of actual and volumetric weight
  • An original and detailed commercial invoice and packing list as specified by Indian Customs / CBIC must be provided. If the commercial invoice is not original, a deposit of ₹10,000 will be held, refundable upon submission of the original invoice within 7 days of shipment arrival.
  • If Boxman Global Logistics Private Limited ("Boxman") is required to pay any taxes, duties, levies, GST, penalties, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts

Sea Freight

SEA
  • Validity: Rate is valid for 7 days. Rates are based on consolidation or general cargo rates and exclude DG, Perishables, Valuables, Out-sized Cargo, Live Species, or any other prohibited/restricted commodities under Indian Customs regulations
  • CBM Calculation: CBM = Length (m) × Width (m) × Height (m). If dimensions are in centimetres, divide each by 100 before multiplying, or multiply all three and divide by 1,000,000.
  • Chargeable Weight (Ocean Freight): Ocean freight uses a revenue ton concept — carriers charge based on whichever is higher: (1) Actual gross weight in metric tons (1 MT = 1,000 kg), or (2) Volumetric weight using the standard conversion: 1 CBM = 1 metric ton. All shipments will be re-measured at the carrier's/Boxman facility and billed accordingly
  • Exclusions: The above quote excludes Delivery Order (DO), port handling, and other local charges at origin and destination. It excludes customs duties, GST/IGST, demurrages, detention, permit, inspection, and storage if applicable
  • Any other destination charges (other than those listed in the quote) applied by liners/NVOCC/Indian Port Trusts or other authorities will be additional
  • Equipment and labour charges for loading and offloading at origin and destination are excluded. Such charges are additional to the shipper/consignee account unless otherwise specified
  • Rates and charges do not include insurance. Insurance is available on request at an additional premium as per Indian insurance regulations.
  • Transit Time: The quoted transit time and connection is subject to liner booking, space availability, and vessel departure schedule
  • Approvals: All regulatory approvals including duty exemptions, DGFT licences, and port NOCs, if applicable, must be provided prior to arrival to avoid port storage charges
  • Customs Duties: Customs duty and taxes are on the consignee's account and governed by the Indian Customs Act 1962 and CBIC tariff schedules. In case customs duties are paid post delivery date, an additional duty prepayment fee of min ₹500 or 2.5% (whichever is higher) will be applied on the customs duty amount
  • Claims: Any claims for loss, damage, or delay should be submitted directly with your Insurance provider. Boxman will assist in the claim procedures. Boxman invoices must not be held against any claim.
  • Documentation: An original and detailed commercial invoice and packing list as specified by Indian Customs / CBIC must be provided. If not original, a deposit of ₹10,000 will be held, refundable upon submission of the original invoice within 7 days of shipment arrival
  • Conditions of Carriage: All other conditions are as stated in the Bill of Lading, Carrier & Boxman Terms & Conditions, and applicable Indian maritime law
  • If Boxman Global Logistics Private Limited ("Boxman") is required to pay any taxes, duties, levies, GST, penalties, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts.
  • Original commercial invoice and packing list are mandatory.
  • Non-original invoices require refundable ₹10,000 deposit.
  • Bill of Lading, Carrier Terms and Indian Maritime Laws apply.
Governing Law & Jurisdiction: These Terms & Conditions are governed by the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Navi Mumbai, Maharashtra, India. These terms shall be read in conjunction with applicable provisions of the Indian Contract Act 1872, the Carriage of Goods Act, the Customs Act 1962, and CGST/IGST Acts