Boxman Global Forwarding and Logistics Services LLC

PO BOX 32309, Airport Road, Dubai, UAE
Email: we@boxmanglobal.com | Tel: +971 4 521 6555

Air Freight

AIR
  • Rates are quoted based on volumetric (dimensional) or actual weight, whichever is higher. Volumetric weight = CBM × 167 (L×W×H / 6000).
  • All regulatory approvals including duty exemptions, if applicable, must be provided prior to arrival to avoid Airport storage charges.
  • The above charges include Airfreight, Fuel and Security, origin and destination clearance, and delivery. They exclude packing charges, customs duties, taxes, BOE, MOFAIC (Document Attestation), inspection, and storage if applicable.
  • MOFAIC attestation and linking are the Importer's responsibility and must be completed timely to avoid penalties.
  • Boxman reserves the right to hold the shipment in case of non-payment of dues, shipping charges, customs duties, demurrage, etc.
  • ADM Bookings with DNATA are subject to storage and no-show charges if the allocated collection time slot is not utilised due to consignee's inability to accept delivery.
  • Exchange rate will be based on the date of landing and referenced to XE.COM.
  • Customs duty and taxes are on the consignee's account unless otherwise specified. If customs duty is applicable, an additional admin charge of min AED 100 or 2.5% of the customs duty (whichever is higher) will be charged.
  • The above estimate excludes equipment and labour charges for loading and offloading at origin and destination. If required, all such charges are additional to the shipper/consignee account unless otherwise specified.
  • Rates and charges do not include insurance. Insurance is available on request at an additional premium.
  • Rates are based on consolidation or general cargo rates and exclude Perishables, Valuables, Out-sized Cargo, and Live Species.
  • Any claims for loss, damage or delay should be submitted directly with the airline. Boxman will assist in the claim procedures. Boxman invoices must not be held against any claim for loss, damage or delay.
  • Final Chargeable Weight: The final chargeable weight will be as determined by the airline and will be the higher of the actual gross weight or volumetric weight. The airline may also apply a pivot weight for freight rating purposes, and charges will be based on the applicable weight break in accordance with the carrier's tariff.
  • An original and detailed commercial invoice and packing list as specified by Dubai Customs must be provided. If the commercial invoice is not original, a deposit of AED 1,000 will be held against your account, refundable upon submission of the original invoice within 7 days of shipment arrival.
  • If Boxman Global Forwarding and Logistics Services LLC ("Boxman") is required to pay any taxes, duties, levies, penalties, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts.

Express Freight

EXPRESS
  • Validity: This is a one-time spot rate valid for a single airwaybill. Rate quoted is based on details provided at the time of quote and will not be applicable for DG, Perishable, or any other prohibited/restricted commodities.
  • Chargeable Weight: Actual weight OR Volumetric weight, whichever is higher. Volumetric weight = L × W × H / 5000 (measurements in cm). All shipments will be re-weighed and re-measured upon reaching the carrier's/Boxman facility and charged per the correct chargeable weight.
  • Exclusions: The above price does not include Customs Duties, Taxes, MOFAIC Attestation, Legalization, Admin, Bill of Entry, Export Declaration charges, Address Correction, Additional Handling, Remote Area PUD, or any other surcharges at origin or destination, if applicable.
  • Stackable: Rates are applicable for stackable boxes or pallets only. Non-stackable pallets or boxes will be subject to an additional cost per piece, if applicable.
  • Shipment Insurance: Optional and available upon request at an additional cost.
  • DDP (Delivered Duty Paid): A DDP surcharge of AED 120 applies on a case-to-case basis and is subject to prior approval by Boxman. This charge covers duty and tax prepayment on the consignee's behalf where applicable.
  • Conditions of Carriage: All other conditions are as stated in the Carrier Airwaybill, Carrier & Boxman Terms & Conditions.
  • If Boxman Global Forwarding and Logistics Services LLC ("Boxman") is required to pay any taxes, duties, levies, penalties, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts

Road Freight

ROAD
  • Rates are quoted based on volumetric (dimensional) or actual weight, whichever is higher. Volumetric weight = CBM × 167 (L×W×H / 4000).
  • All regulatory approvals including duty exemptions, if applicable, must be provided prior to arrival to avoid storage charges.
  • The above charges include Freight, Fuel and Security, origin and destination clearance, and delivery. They exclude packing charges, customs duties, taxes, BOE, MOFAIC (Document Attestation), inspection, and storage if applicable.
  • MOFAIC attestation and linking are the Importer's responsibility and must be completed timely to avoid penalties.
  • Boxman reserves the right to hold the shipment in case of non-payment of dues, shipping charges, customs duties, demurrages, etc.
  • Exchange rate will be based on the date of landing and referenced to XE.COM.
  • Customs duty and taxes are on the consignee's account unless otherwise specified. If customs duty is applicable, an additional admin charge of min AED 100 or 2.5% of the customs duty (whichever is higher) will be charged.
  • The above estimate excludes equipment and labour charges for loading and offloading at origin and destination. Such charges are additional to the shipper/consignee account unless otherwise specified.
  • Rates and charges do not include insurance. Insurance is available on request at an additional premium.
  • Rates are based on consolidation or general cargo rates and exclude Perishables, Valuables, Out-sized Cargo, and Live Species.
  • Any claims for loss, damage or delay should be submitted directly with the carrier. Boxman will assist in the claim procedures. Boxman invoices must not be held against any claim.
  • Final chargeable weight will be the higher of actual and volumetric weight.
  • An original and detailed commercial invoice and packing list as specified by Dubai Customs must be provided. If the commercial invoice is not original, a deposit of AED 1,000 will be held against your account, refundable upon submission of the original invoice within 7 days of shipment arrival
  • If Boxman Global Forwarding and Logistics Services LLC ("Boxman") is required to pay any taxes, duties, levies, penalties, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts

Sea Freight

SEA
  • Validity: Rate is valid for 7 days. Rates are based on consolidation or general cargo rates and exclude DG, Perishables, Valuables, Out-sized Cargo, Live Species, or any other prohibited/restricted commodities.
  • Chargeable Weight (CBM-Based): Sea freight is rated on Cubic Metre (CBM). Chargeable weight is the higher of actual gross weight (in metric tons, 1 MT = 1,000 kg) or volumetric weight (1 CBM = 1 metric ton).
  • Exclusions: The above quote excludes Delivery Order (DO) and other local charges at origin and destination. It excludes customs duties, taxes, demurrages, detention, permit, inspection, and storage if applicable.
  • Any other destination charges (other than those listed in the quote) applied by liners/NVOCC/Port or other authorities will be additional.
  • Equipment and labour charges for loading and offloading at origin and destination are excluded. Such charges are additional to the shipper/consignee account unless otherwise specified.
  • Rates and charges do not include insurance. Insurance is available on request at an additional premium.
  • Transit Time: The quoted transit time and connection is subject to liner booking, space availability, and vessel departure schedule.
  • Approvals: All regulatory approvals including duty exemptions, if applicable, must be provided prior to arrival to avoid port storage charges.
  • Customs Duties: Customs duty and taxes are on the consignee's account unless otherwise specified. In case customs duties are paid post delivery date, an additional duty prepayment fee of min AED 100 or 2.5% (whichever is higher) will be applied on the customs duty amount.
  • Claims: Any claims for loss, damage, or delay should be submitted directly with your Insurance provider. Boxman will assist in the claim procedures. Boxman invoices must not be held against any claim.
  • Original Documentation: An original and detailed commercial invoice and packing list as specified by Dubai Customs must be provided. If not original, a deposit of AED 1,000 will be held, refundable upon submission of the original invoice within 7 days of shipment arrival.
  • Conditions of Carriage: All other conditions are as stated in the Bill of Lading, Carrier & Boxman Terms & Conditions.
  • If Boxman Global Forwarding and Logistics Services LLC ("Boxman") is required to pay any taxes, duties, levies, penalties, or other charges on behalf of the shipper, receiver, or any third party — the shipper remains fully responsible for such amounts
Note: All disputes arising out of or in connection with these Terms shall be subject to the jurisdiction of the courts of Dubai, United Arab Emirates, and governed by UAE law